HomePrivacy Policy
Privacy Policy
Effective date: January 1, 2025
Your privacy matters to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our food ordering service.
1. Information We Collect
- •Personal Information: When you place an order or create an account, we collect your name, email address, phone number, and delivery address.
- •Payment Information: Payment details are processed securely by our payment partners (Razorpay). We do not store your full card details on our servers.
- •Usage Data: We automatically collect information about how you use our service, including your IP address, browser type, and pages visited.
- •Location Data: With your permission, we collect your location to find nearby branches and estimate delivery times.
2. How We Use Your Information
- •Process and deliver your orders, including sending order confirmations and delivery updates.
- •Improve our menu, services, and customer experience based on usage patterns.
- •Send you promotional offers and updates (you may opt out at any time).
- •Prevent fraud and ensure the security of our platform.
3. Information Sharing
- •We do not sell, trade, or rent your personal information to third parties.
- •We share your information with delivery partners only as necessary to fulfil your order.
- •Payment information is shared with Razorpay for secure payment processing.
- •We may disclose information when required by law.
4. Cookies
- •We use cookies and similar tracking technologies to enhance your browsing experience.
- •Essential cookies are required for the website to function correctly.
- •You can control cookies through your browser settings.
5. Data Security
- •We implement industry-standard security measures including SSL encryption and secure data storage.
- •Access to personal data is restricted to authorised personnel only.
6. Your Rights
- •Access: You may request a copy of the personal data we hold about you.
- •Correction: You may request that we correct inaccurate or incomplete data.
- •Deletion: You may request deletion of your personal data, subject to legal requirements.
- •Opt-Out: You may unsubscribe from marketing communications at any time.
Questions? Contact us anytime.